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Terms & Conditions

Eligibility

 

You must be at least 18 years old, or the age of majority in your place of residence (whichever is higher), to purchase from us. By placing an order, you confirm that you meet this requirement. You may not use our products for any unlawful purpose.

 

Products and pricing

 

We take care to display our products and prices accurately, but we cannot guarantee that every description, image, or price is error-free. We reserve the right to correct errors and to change prices at any time without notice. An order confirmation from us does not guarantee that a price listed in error will be honoured.

 

Certain products may only be available online and in limited quantities. We reserve the right to limit quantities sold to any person or household.

 

We do not warrant that any product will meet your expectations or that errors in the Site will be corrected, but we will always try to help if something goes wrong.

 

 

Orders and payment

 

When you place an order, you are making an offer to purchase. We accept your offer when we send you an order confirmation email. We reserve the right to refuse or cancel any order at any time, including after confirmation, if we suspect fraud, an unusual volume of orders, or an error in pricing or product description.

 

We use PayPal's payment infrastructure. 

 

You agree to provide accurate and current billing and account information and to update it promptly if it changes.

 

Accuracy of information

 

The content on our Site is provided for general information only. We update it regularly but cannot guarantee it is always accurate or current. You should not rely solely on Site content when making purchasing decisions.

 

Third-party links and tools

 

Our Site may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of those sites. Any dealings you have with third parties are between you and them.

 

We may provide access to optional third-party tools. These are provided “as is” without warranty. Your use of them is at your own risk.

 

User content and feedback

 

If you submit reviews, ideas, or other feedback to us, you grant us a non-exclusive, royalty-free licence to use, edit, publish, and distribute that content for any purpose. We are not obliged to keep your feedback confidential or to compensate you for it.

 

You must not submit content that is unlawful, defamatory, offensive, or that infringes another person’s rights.

 

Prohibited uses

 

You must not use the Site or its content to:

  • do anything unlawful or in breach of any applicable law

  • transmit viruses, malware, or other harmful code

  • collect personal information about others without their consent

  • make false or misleading representations

  • interfere with or disrupt the Site or its security

  • use, copy or reproduce any content on the Site for any personal or commercial purpose other than in connection with the genuine review, selection and purchase of our products

 

We may terminate your access to the Site immediately if you breach these restrictions.

 

Disclaimer and limitation of liability

 

To the fullest extent permitted by law, the Site and all products and services are provided “as is” and “as available” without any warranties, express or implied — including warranties of merchantability, fitness for a particular purpose, or non-infringement.

 

Essential Foods Jamaica Ltd (Thalia's) is not liable for any indirect, incidental, special, or consequential loss or damage arising from your use of the Site or any products, even if we have been advised of the possibility of such loss.

 

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Indemnification

 

You agree to indemnify and hold Essential Foods Jamaica Ltd (Thalia's), its directors, employees, and agents harmless from any claim, demand, or expense (including legal fees) arising from your breach of these Terms or your violation of any law or the rights of a third party.

 

Changes to these Terms

 

We may update these Terms at any time by posting a revised version on this page. The revised Terms take effect immediately on posting. Your continued use of the Site after we post changes means you accept them.

 

Severability and entire agreement

 

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force. These Terms, together with our other policies on this page, constitute the entire agreement between you and Essential Foods Jamaica Ltd (Thalia's) in relation to your use of the Site.

 

Contact

 

For questions about these Terms, contact us at essentialfoodsja@gmail.com.

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